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Public liability insurance

Cover for when someone is injured, or their property is damaged, because of your business. Tell us what you do once and a licensed broker compares public liability across our insurer panel for you.

  • No phone number needed to request quotes
  • Add other covers in the same request
  • Limits above $20 million through a broker

Updated General advice only

What is public liability insurance?

Public liability insurance covers your business if a customer, supplier or member of the public is injured, or their property is damaged, because of your business activities, and they make a claim against you. It also pays the legal costs of defending a covered claim.

business.gov.au describes it as cover for when someone dies, is injured or has their property damaged because of your negligence, such as food you serve making a customer sick or a fire your work causes. Many small business policies, including Allianz’s, combine it with products liability, which covers the goods you make, sell or supply.

What it covers, and what it doesn’t

Every policy differs, so the Product Disclosure Statement (PDS) is the final word. These are the standard inclusions and exclusions you’ll see across insurers.

Usually covered

  • Injury to other people. A client trips over your extension lead, or a customer slips on a wet floor.
  • Damage to other people’s property. You crack a client’s benchtop or start a fire on site.
  • Legal costs. Reasonable costs of defending a covered claim, even if you’re not at fault.
  • Products you sell or supply. Injury or damage caused by goods you make, distribute or sell, when products liability is included.
  • Property in your care. Some policies cover third-party property in your care, custody or control, with limits.

Usually not covered

  • Injury to your employees. That’s workers compensation.
  • Your own property. Tools, stock and premises need their own cover.
  • Professional advice. Claims that your advice or design caused a loss need professional indemnity.
  • Faulty workmanship. The cost of fixing or redoing your own work.
  • Fines, penalties and asbestos. Along with liability you take on by contract beyond the law.

How much cover: $5 million, $10 million or $20 million

The limit is the most the insurer pays for a claim. Allianz, for example, offers $5 million, $10 million and $20 million. The right figure is usually set by someone else: a lease, a contract, a council permit or a head contractor’s site rules.

How much cover: $5 million, $10 million or $20 million
LimitWhen it fits
$5 millionA common starting limit. Check that no lease, contract or permit you hold asks for more.
$10 millionWhen a lease, contract or permit specifies $10 million.
$20 millionWhen a head contractor, venue, council or event organiser specifies $20 million.
Over $20 millionArranged through a licensed broker. Tell us and we’ll refer you.

What affects the price

Insurers price public liability on the risk your business carries. These are the details our quote form asks for, because insurers rate on them.

What you doYour occupation and industry code. A roofer and a bookkeeper carry very different risks.
The limit you choose$20 million costs more than $5 million.
Size of the businessAnnual turnover and the number of people working in it.
Claims historyClaims or losses in the last five years.
How you workWork at height, hot works, subcontractors, or work overseas.
ProductsWhether you make, import or sell goods, and where they’re sold.

Our public liability cost guide goes through each of these in more detail.

Who usually holds it

Any business that deals with the public, visits clients, or works on someone else’s property. business.gov.au notes that some states and territories require it for certain occupations, so check your licence conditions as well as any lease or contract.

Rules differ by state: NSW, Victoria, Queensland, WA, SA, Tasmania, ACT and NT.

When public liability isn’t the right cover

Public liability is the most common business cover, but it’s often expected to do jobs it doesn’t do. These need separate cover:

  • A worker is injured.Employers must hold workers compensation from an authorised insurer or scheme. Public liability excludes your employees. Workers compensation
  • A client says your advice cost them money.That’s a professional indemnity claim, not public liability. Professional indemnity
  • Your tools, stock or premises are stolen or damaged.Public liability only covers other people’s property. Tools insuranceBusiness insurance packs
  • An accident in your work vehicle on the road.Motor and CTP insurance normally deal with this, not public liability. Commercial vehicle insurance
  • You need to redo faulty work.Fixing your own workmanship is excluded under public liability policies.

How to get public liability quotes

Tell us what you doYour occupation tells us straight away whether you can compare online or a broker is the better fit.
Pick your limit and coversAdd tools, a business pack or cyber in the same request. One set of questions for all of them.
Get your quotes by emailA licensed broker compares our insurer panel and emails your quotes. Read the PDS and TMD before you choose.

Public liability questions

Is public liability insurance compulsory in Australia?

Not for every business. business.gov.au notes that some states and territories require it for certain occupations. Leases, contracts, council permits and event organisers can also require it. Check your licence conditions and anything you’ve signed.

Does public liability cover my employees?

No. Injuries to your employees are covered by workers compensation, which employers must hold. Public liability covers people outside your business, such as customers, clients and the public.

What’s the difference between public liability and professional indemnity?

Public liability covers injury to people and damage to their property caused by your business activities. Professional indemnity covers claims that your advice or professional service caused a client a financial loss. Many consultants and allied health practitioners hold both.

Does public liability cover the products I sell?

Usually, when products liability is included, as it is in many small business policies. It covers injury or property damage caused by goods you make, distribute or sell. Check the PDS, especially if you import goods or export to the USA or Canada.

How much does public liability insurance cost?

It depends on what you do, your turnover and staff, your claims history, the limit you choose and whether you sell products. A low-risk business pays less than a high-risk trade. Comparing quotes is the quickest way to see what your business would pay.

What is a certificate of currency?

A document from your insurer confirming you hold the policy, its limit and the period it covers. Head contractors, landlords and councils may ask to see one before you start work.

What does public liability insurance cover?

Injury to people outside your business, damage to their property, and the legal costs of defending a covered claim. Most Australian policies also include products liability for goods you sell or supply. It doesn’t cover your employees, your own property or your professional advice.

How much public liability insurance do I need?

Match the limit to your contracts, permits and lease. Head contractors and councils often ask for $20 million; $5 million and $10 million suit smaller jobs. A higher limit usually costs less extra than people expect, so compare both.

What does third party insurance cover in Australia?

The phrase means three different things. Compulsory third party (CTP, or a green slip in NSW) comes with vehicle registration and covers injury to people in a crash. Third party property car insurance covers damage your vehicle does to other people’s property. Public liability insurance covers injury or property damage your business causes to other people in the course of its work. Only the last one is business cover, and it is the one this page describes.

Do I legally need public liability insurance?

No single law makes it compulsory for every business, but it is required to hold some licences (electrical contractors in Queensland, plumbers in Victoria), to trade in many council spaces and markets, and under most commercial contracts and leases. In practice almost every business that works on other people’s premises or serves the public is asked for a certificate of currency.

What’s the cheapest public liability insurance?

The premium follows your occupation, turnover, the limit you choose ($5 million, $10 million or $20 million), your claims history and the excess. The cheapest policy that fits is usually the lowest limit your contracts and council actually accept, with a higher excess, bought before a claim rather than after one. Choosing a lower limit than a client requires saves nothing, because the certificate will be rejected.

Does public liability cover market stalls and pop-ups?

Yes, and most market operators and councils will not let you trade without it. The policy covers injury or property damage to visitors caused by your stall, your products or your set-up. Stallholders who sell food or products should check that products liability is included, which it is in most public and products liability policies.

Keep reading

More cover to compare online

Sources

  1. business.gov.au: Types of business insurance
  2. Service NSW: Get liability insurance for your business (updated 2 July 2025)
  3. Allianz Australia: Public liability insurance (covers, exclusions and limits)
Reviewed 5 October 2026. General information only, not personal advice. Read the PDS and TMD before you buy.
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Public liability

Cover for the job. Quoted without the phone calls.